Customer Master Data Analyst
Located in Barrie, Ontario, MediPharm Labs (TSX: LABS) offers a professional and collaborative workplace culture in a leading-edge facility built to international pharma standards. Our company is a recognized leader in the Cannabis industry, named Start-Up of the Year at the most recent Canadian Cannabis Awards. Our growing team of scientists, technicians, engineers and business professionals delivers quality and innovation through research, discipline, and forward thinking.
Summary:
Reporting to the Manager of Licensing and Compliance, you will maintain the Customer Master Data for the regulatory function, specializing in the newly implemented SAP system. You will be working in a hybrid capacity from regulatory ad-hoc tasks to supporting the ERP implementation process from a regulatory standpoint. To succeed in this role, you must have attention to detail to manage vendor and material master data and technical writing skills to perform investigations, prepare reports and review ERP processes documentation.
Responsibilities:
- Work closely with our global business partners to ensure that data is streamlined and standardized into a standard format for efficient cross communication and meets all regulatory requirements
- Act as the gatekeeper for Customer Master Data additions and/or archiving and ensure that regulatory standards are met when making any changes
- Ensure quality of master data in key systems, as well as, development and documentation of processes with other functional data owners to support ongoing maintenance and data integrity
- Collaborate with subject matter experts and data stewards to define and implement data strategy, policies, controls, and programs to ensure the enterprise data is accurate, complete, secure, and reliable
- Provide assistance in resolving data quality issues through the appropriate choice of error detection and correction, process control and improvement, or process design strategies collaborating with subject matter experts (SMEs) and data stewards
- Develop and implement consistent standard procedures, processes and policies for creating, changing, reviewing, and extending customer master data across all platforms to ensure it is correct and in accordance with standards
- Learn the SAP system and communicate key findings to resolve any issues with all levels of management and third-party vendor
- Identify opportunities to enhance existing business operations using new SAP functions or SAP strategic partner solutions as a replacement of legacy systems and manual effort
- Analyze as-is current master data elements and translate into a to-be SAP S/4HANA master data design
- Conduct data archiving system of old, unused data, or duplicate data for better management and quicker access
- Assist Manager of Licensing and Compliance and Director of Global Regulatory Affairs as required
Requirements:
- Bachelor’s degree in information science or data management related
- 3-4 years of data management and analysis in a regulatory capacity is an asset
- Strong compliance/regulatory background ensuring that policies and standards are maintained
- Experience in SAP ERP system: change, analyze, optimize, and Document Master Data
- Knowledge of domestic and international regulatory and GMP requirements preferred
- High level of competency with Microsoft Office products (Word, Excel, PowerPoint)
- Good analytical and problem-solving skills while working with cross functional teams
- Excellent communication skills
This position is based in our Barrie location working Monday to Friday
MediPharm Labs is committed to providing accommodation for applicants with disabilities in its recruitment processes. If you require accommodation at any time during the recruitment process, please contact 705-719-7425 ext. 223
To apply online, please click on the appropriate link below.